Data privacy information

1) What data is collected, how is it used, and how long is it stored?

a) Processing for the provision of the digital service, which is based on legitimate interest (Art. 6 para. 1 f GDPR, §25 para. 2 no. 2 Telecommunications Digital Services Data Protection Act (Telekommunikation-Digitale-Dienste-Datenschutz-Gesetz – TDDDG))

• When you use our digital service, our servers temporarily record the domain name or IP address of your end device as well as other data, such as the requested content or the response code. The logged data is used exclusively for the purposes of data security, in particular to defend against attempts to attack our server. They are neither used for the creation of individual user profiles, nor passed on to third parties, and are deleted after seven days at the latest. We reserve the right to statistically evaluate anonymous data sets.

b) Other: Additional personal data, such as your name, address, telephone number, or email address, is not collected unless you provide this information voluntarily.

2) Is my usage behavior evaluated, e.g., for advertising or tracking?

We want you to enjoy using our digital services and to make use of our products and services. In order for you to find the products that interest you and to enable us to design our digital service in a user-friendly manner, we analyze your usage behavior in a pseudonymized form. Usage profiles are created within the framework of legal regulations. In the following, we provide general information about the various purposes of processing. Via the “Consent to data processing” query, which appears when you access our digital service, you have the option to consent to processing or to refuse it in part or in full. Processing that is necessary for the provision of the digital service (see explanation above under 1.) cannot be refused.

1. Basic functionality of the digital service
   These processing operations are always active and necessary for the digital service to function properly.

   Functional
   These processing operations are necessary to enable you to navigate through the digital service and use essential functions. They enable basic functions such as processing of orders made in the online shop and providing access to secure areas of the digital service. They also help us in our anonymous evaluation of user behavior, providing us with information that we then use to continuously develop our digital service for you. The legal basis for this processing is §25 para. 2 no. 2 TDDDG, Art. 6 para. 1b GDPR, or in the case of third countries, Art. 44 et seq. GDPR.

   Company	Purpose	Storage duration	Country of processing
   Tealium*	Consent banner display	Cookie  (90 days)	Germany
   T-Systems	Operation	Session cookie	Germany
   T-Systems	Forms	Session cookie	Germany
   T-Systems	CMS TYPO3	Session cookie	Germany

    

   *) You can find details of our external service providers in the partner list below.

    

3) Where can I find more information on data protection at T-Systems?

This data privacy information provides an overview of the items which apply to T-Systems  processing your data in this web portal. Further information, including information on data protection in general is available at www.telekom.com/data-privacy-information.

4) What rights do I have?

You have the right to,

• request information on the categories of data processed, the purposes of processing, any recipients of the data, the planned storage period (Art. 15 GDPR);
• request the correction or completion of incorrect or incomplete data (Art. 16 GDPR);
• revoke your consent at any time with effect for the future (Art. 7 para. 3 GDPR);
• object to data processing that is to be carried out on the basis of a legitimate interest for reasons arising from your particular situation (Art. 21 para. 1 GDPR), stating these reasons at any time with effect for the future. You can object to data processing for direct marketing purposes at any time without stating these reasons (Art. 21 para. 2, 3 GDPR);
• request the erasure of data in certain cases within the scope of Art. 17 GDPR – in particular if the data is no longer required for the intended purpose or is being processed unlawfully, or you have withdrawn your consent in accordance with (c) above or declared an objection in accordance with (d) above;
• demand the restriction of data under certain conditions, insofar as deletion is not possible or the obligation to delete is disputed (Art. 18 GDPR);
• data portability, i.e, you can receive the data you have provided to us in a commonly used, machine-readable format, such as CSV, and, if necessary, transmit it to others (Art. 20 GDPR);
• lodge a complaint with the competent supervisory authority about data processing (for telecommunications contracts: Federal Commissioner for Data Protection and Freedom of Information; otherwise: State Representative for Data Protection and Freedom of Information of Hesse).

5) To whom does T-Systems transfer my data?

Data processors, i.e., companies that we commission to process data within the framework provided by law, Art. 28 GDPR (service providers, vicarious agents). T-Systems also remains responsible for the protection of your data in this case. We commission companies in the following areas in particular: IT, sales, marketing, finance, consulting, customer service, human resources, logistics, printing.

Cooperation partners who provide services for you or in connection with your T-Systems contract under their own responsibility. This is the case if you commission services provided by these partners from us or if you consent to the inclusion of the partner or if we include the partner on the basis of a legal permit.

Due to legal obligation: in certain cases, we are legally obliged to transmit certain data to the government agency requesting it.

6) Where is my data processed?

Your data will be processed in Germany and other European countries. In some cases, your data is also processed in countries outside the European Union (i.e., in so-called third countries). Only administrator access in the context of technical support by Tealium Inc. is possible from the United States.

The following also applies: If data processing is performed in third countries, this only takes place if you have expressly consented to this or if it is necessary for the provision of our services to you or if it is provided for by law (Art. 49 GDPR). 
Your data will only be processed in third countries if certain measures ensure that there is an adequate level of data protection (e.g. adequacy decision of the EU Commission or so-called suitable guarantees, Art. 44 et seq. GDPR, (see here).

7) Who is responsible for data processing? Whom can I contact if I have questions about data protection at Telekom?

The data controller is T-Systems International GmbH. If you have any questions, please contact our customer service or our data protection officer, Dr. Claus D. Ulmer, Friedrich-Ebert-Allee 140, 53113 Bonn, Germany, datenschutz@telekom.de.

8) Partner list

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